kotaslot Platform Privacy Notice
This page describes what we collect when you use kotaslot and how we keep that data protected. We collect your email, password, and identification documents for account verification. We use this data to process deposits via DANA, e-wallet, mobile banking, or bank transfer, to handle withdrawals, and to comply with financial regulations in supported jurisdictions.
We encrypt all data in transit using TLS 1.2 or higher. Your KYC documents (ID copy and proof of address) are stored encrypted and separate from your transaction history. We do not sell or share your personal information with third parties except where required by law or to process your payments.
Our privacy commitments are outlined below. If you have questions about how we handle your data on kotaslot, contact our support team.
Data we collect on kotaslot
When you register on kotaslot, we collect your email address and password. We use these to authenticate your login sessions and communicate account updates, withdrawal confirmations, or security alerts.
During KYC verification, we collect a copy of your ID (national identity card or passport) and proof of address (utility bill or bank statement). We use these documents to verify your identity and comply with financial regulations. Our automated system reviews them, and we store the documents encrypted.
When you make a deposit, we collect payment details: the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, or bank account), and transaction confirmation from the payment processor. We use this data to credit your balance and reconcile accounts.
We also collect metadata about your account activity: login timestamps, game history on kotaslot, withdrawal requests, and support interactions. We use this data to detect fraudulent activity, resolve disputes, and improve our platform.
How we use your data on kotaslot
We use your email and password to authenticate you when you log in to kotaslot on your phone or desktop. We use your KYC documents to verify your identity once, then store them for future reference if you need account recovery or dispute resolution.
We share payment information with our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators) only to process your deposits and withdrawals. These third parties handle payment authorization — we do not store your full bank account details or wallet credentials.
We use your transaction history and account activity data to detect fraud, investigate disputed transactions, and ensure compliance with Indonesian financial regulations. We may use aggregated, anonymized data to improve our platform's performance and user experience.
What we protect
- Email and password are encrypted and never shared
- KYC documents are stored encrypted, separate from transaction data
- Payment details are shared only with payment processors
- Your balance and transaction history are encrypted
- Login sessions use TLS 1.2 or higher encryption
Third-party processors and kotaslot
We partner with payment processors to handle deposits and withdrawals. When you deposit via online payment, e-wallet, mobile banking, local payment, or online payment, we redirect you to their secure interface. You authorize payment there, and they confirm the transaction to us. We do not see your wallet password or full account details — only the transaction confirmation.
Bank transfers (e-wallet, mobile banking, local payment, online payment, e-wallet) are processed through bank settlement systems. We generate a virtual account (VA) number for you and provide it to your bank. Your bank transfers funds to that VA, and the settlement system credits our account. We then credit your kotaslot balance.
These payment processors maintain their own privacy policies. We recommend you review them. We are not responsible for their data handling practices.
How long we keep your data on kotaslot
We retain your account data (email, password hash, KYC documents) for as long as your account is active. If you close your account, we retain transaction records for at least two years to comply with financial regulations and investigate disputes.
We delete your KYC documents upon request after your account is closed, unless we are legally required to retain them. Payment processor records (mobile banking, local payment, online payment confirmations) are retained according to their own retention policies — we do not control when they delete their records.
We at kotaslot encrypt your data, protect your identity, and use your information only to operate kotaslot and comply with law — we do not sell your data or share it unnecessarily.
Your rights on kotaslot
You have the right to access the personal data we hold about you. Contact our support team with your request, and we will provide a summary of your account data, KYC documents, and transaction history within a reasonable timeframe.
You can update your email address and contact details by logging into your kotaslot account. If you wish to update or correct your ID information, contact our support team — KYC documents are reviewed by our compliance team before changes are approved.
You can request deletion of your KYC documents after your account is closed, subject to legal retention requirements. You cannot request deletion of transaction records, as we are required to keep them for financial compliance.
Cookies and tracking on kotaslot
Our platform uses session cookies to maintain your login on kotaslot. These cookies expire when you close your browser or log out manually. We do not use persistent tracking cookies or third-party advertising cookies.
When you use our mobile app (Android APK or iOS browser), we may log basic usage data: which games you accessed, session duration, and device type. We use this data to improve performance and user experience — not to track you across other sites or apps.
Security practices on kotaslot
We use industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your password is hashed using a secure algorithm — we never store it in plain text. Two-factor authentication (2FA) is optional but available; if you enable it, we send one-time codes via SMS or authenticator app.
Our servers are hosted in secure data centers with access controls and redundancy. We perform regular security audits and penetration testing. If we discover a data breach affecting kotaslot users, we will notify affected users and regulators as required by law.
Jurisdiction and data location
We operate kotaslot where local law permits. Our servers may be located in Indonesia or in other jurisdictions we select for reliability and compliance. By using kotaslot, you consent to the transfer and processing of your data according to our privacy practices, which comply with Indonesian data protection standards.
If you are in Jakarta, Surabaya, Bandung, or Medan and use kotaslot, your data may be processed in multiple jurisdictions depending on our infrastructure. We comply with Indonesian financial regulations regardless of server location.
Contacting us about privacy on kotaslot
If you have questions about how we handle your data, request access to your information, or wish to exercise your privacy rights on kotaslot, contact our support team via live chat or email. We will respond within a few business hours during business hours.
If you believe we have mishandled your data, you may file a complaint with our management team. We will investigate and respond within a reasonable timeframe.
Updates to our kotaslot privacy policy
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email or a notice on kotaslot. Your continued use of the platform after such notice constitutes acceptance of the updated policy.
The most recent version of our privacy notice is always available on this page. We recommend you review it periodically.